FAQ

It all started with a simple question: why is it so difficult to find geeky button-up shirts? In response, we founded a small business that designs or sources patterns for our handmade-to-order products.

As fellow geeks, we share a love for Star Wars, Lord of the Rings, board games, video games, and Dungeons and Dragons - passions that inspire many of our prints. But we're not exclusive; we welcome geeks of all kinds and continue to add more prints tailored to other nerdy interests. Our mission is for Geek Tropical to be a clothing brand for all geeks, offering something that embraces and celebrates their unique personalities. We encourage everyone to proudly show off their inner geek and be true to themselves!

The choice to implement print-on-demand for all our products was a straightforward decision, given the significant impact the fashion industry has on the environment. By creating each item on an as-needed basis, we minimize waste and avoid participating in the "fast fashion" trend, which often results in the production of countless product variations that may never find buyers. Furthermore, having our own print shop allows us to offer our customers a high level of customization tailored to their unique preferences.

Another advantage of implementing print-on-demand for our products is the increased ability to offer a wider range of designs and product variations. With traditional manufacturing methods, companies must produce products in large quantities and limited variations, which can limit the availability of unique designs and styles. In contrast, print-on-demand allows for the creation of a vast array of designs and product options without the need for large inventories. This not only provides more options for our customers but also allows us to stay up-to-date with emerging fashion trends and offer fresh, new designs more frequently.

Our print shop is located in Vietnam. This is the best and most trusted cut & sew print shop that we have been using since the very start. We stand by their products completely.

This product is made from soft and lightweight fabric that offers a range of benefits. The 100% premium woven polyester fabric is both breathable and lightweight, while also providing wrinkle resistance, durability, insulation, and moisture-wicking properties.

This material is also ideal for printing, allowing for beautiful and vibrant colors thanks to high-resolution and advanced printing technologies.

Geek Tropical offers two different types of buttoned shirt styles: "Hawaiian" and "Button Down" shirts

Hawaiian Shirt: A classic Hawaiian button up closure and camp collar (also known as the Cuban collar) – a perfect shirt for everyday wear or business casual work settings.

Button Down Shirt: A more dressy look with a straight collar and button down closure complimented with a top button - great when you want to pair the shirt with a tie or for any type of event, casual or formal.

Geek Tropical has partnered with WAIR to offer a customized sizing experience for customers of all body types. By utilizing WAIR's algorithm and database of human body scans, along with feedback from customer reviews, product size specs, and fit preferences, Geek Tropical can provide accurate sizing recommendations to their shoppers. This partnership ensures that customers receive the best possible fit for their purchases and preferences. On the product page, click "What's my size" to take a short quiz to determine the recommended size for your purchase.

Our button down and Hawaiian shirts are a standard traditional regular fit. A regular fit size usually hugs snugly around your body while leaving enough room for comfort in the sleeves and waist.

Regular fit sizes are designed for the masses and often looser on the body, providing a classic and comfortable look. Those with a slender body type may need to consider sizing down; those with an athletic build and wide shoulders may need to consider sizing up.

If you desire a slim fit, you may consider sizing down but please double check your shoulder measurements against our size chart.

Click here to see the current size chart.

For personal sizing advice, you are welcome to contact us through email or phone.

• Wash inside out and machine wash cold with like colors.
• Use a gentle cycle and only non-chlorine bleach when needed.
  

Unless indicated otherwise, orders are handmade-to-order and have an estimated production time up to six business days.

If you did not receive a shipping notice with your tracking number after 6 business days of your order placement, please check your spam first and then please reach out to us at aloha@geektropical.com.

When your order has been shipped, you will receive a shipping confirmation to your email or you may reference the order status page you received at order placement for a current status.

For international orders, our print shop ships packages through a global carrier and the tracking you have with the regional/local carrier may not activate until it is physically received, which may take up to 10-15 business days. If you need help with a status, you are welcome to reach out to us.

The price of shipping to the United States is $5.99 or free for purchases on orders $65 or more.

For international countries, the pricing of shipping may only be estimated at checkout since customs and taxes differ from country to country.

Unfortunately, with our print shop, we only have one shipping option. However, for any items marked as clearance or ready-to-ship, we offer expedited shipping, and you may submit an inquiry with us at aloha@geektropical for specialized pricing that meets your desired timeline.

Yes, we ship worldwide and to most countries around the globe! The shipping price varies based on the customs, taxes,

Note: Clearance and ready-to-ship items only ship to the United States.

Since our print shop is in Vietnam, many tracking numbers do not activate until they are physically received by the local carrier or post office.

For current shipping information, visit our page here.

We appreciate your patience with our shipping times and are available at (480) 933-1785 or aloha@geektropical.com for any questions or concerns.

We're the only made-to-order company we know of that allows returns and exchanges.

Click here and enter your order number and email or phone number to start the return and exchange process.

Once your request is approved, you will receive a prepaid label to return the item(s) back to us to our address in Arizona.

When you start the return/exchange process, you must submit an individual reason and resolution for each line item. We will combine these requests and provide a single prepaid label for the entire return/exchange.

You may reach us at aloha@geektropical.com or (480) 933-1785 for any questions or help.

Please check the email or phone number you used at checkout is correct and that you are inserting the correct four digit order number.

We happy to have created custom designs for companies, and other organizations. Our customizations range from changing the coloring of a currently offered shirt to match your organizations colors, adding your logo, or a design from scratch.

Our minimum on customer orders is 10 shirts. Discounts are available for our bulk orders, and can be discussed in detail through email aloha@geektropical.com or call/text at (480) 933-1785.

Yes, wholesale quotes can be discussed in detail through email aloha@geektropical.com or call/text at (480) 933-1785.

You may email us at aloha@geektropical.com or call/text at (480) 933-1785.

Our customer care is available Monday through Friday from 9 AM to 5 PM MST if you need assistance.

We work for the weekends just like you do. Though we do check in sometimes, please expect a response to any weekend inquiries first thing on Monday morning.

Hours may change based on holidays and other celebrations!