FAQ

Geeknit™ is Geek Tropical's proprietary, trademarked four-way stretch blend, similar to Lycra, a trademarked brand name.

After a year of R&D testing various materials, we trademarked Geeknit for its silk-like feel, ultra-softness, lightweight breathability, and moisture-wicking properties—perfect for all-day comfort. Geeknit is also ideal for printing, enabling vibrant, long-lasting colors through advanced high-resolution printing technologies. The prints will never crack or fade.

As Geek Tropical requires vibrant, full-color graphics, Geeknit is a poly/spandex blend, entirely synthetic, to accommodate the sublimation process used for all-over prints. Natural materials like cotton aren't compatible with this process, which is crucial for maintaining the highest quality printing standards, especially with our licensed designs.

For apparel with buttons, button up the item(s) and turn them inside out before washing and drying. Wash inside out in cold water with like colors on a gentle cycle. Use only non-chlorine bleach when necessary. Tumble dry on low or hang dry.

For items made-to-order, we ship to the United States, Canada, Australia, New Zealand, United Kingdom, and EU Countries.

For items marked as ready-to-ship, due to the excessive price of shipping, we only ship within the United States.

Shipping costs depend on value of your order and the country where it’s being delivered. Please refer to the delivery cost table in our shipping policy to check the postage fees for different destination countries. If your order value is more than $50, we provide free shipping within the U.S.

For items marked as Ready-to-Ship, we have expedited shipping available with UPS, FedEx, and USPS. Please reach out to our email below for more information.

For items made-to-order, we are currently using the fastest standard shipping options. We have a express shipping option with UPS for 2-3 business day delivery. The pricing generally starts around $50.00 and free for orders with 10 or more items.

Please contact us at store@geektropical.com to confirm expedited shipping upgrades or for questions.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at store@geektropical.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

For ready-to-ship items, you may modify your order until it ships. For made-to-order items, you have only a few hours before the order is locked for processing, so please notify us as soon as possible during business hours if you need changes. If you need to add more products or increase the quantity, please place a new order online.

We’ll keep you updated at every stage of your order, from the moment it's placed to dispatch and delivery. Once your order is on its way, you'll receive a delivery confirmation email with a tracking number, allowing you to monitor your order's progress online.

Please reference our shipping policy for current processing and shipping timelines. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will investigate.

Geek Tropical has reserved a limited stock that is ready-to-ship in 1-2 business days from our location in Arizona. These ready-to-ship products are indicated as such in the product title and are found in the below collections. Due to the cost in international shipping, ready-to-ship items are only available to purchase for customers within the United States.

Ready to Ship

Clearance

Geek Tropical updates size charts, guides, and recommendations often. For the most current size chart and guides, please refer to the product page and click the link, "Size Chart," next to the size picker per the image below.

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We also accept payment by PayPal, Apple Pay, Meta Pay, Google Pay, and Shop Pay. If you decide to use any of these alternative payment methods, you’ll be taken to the payment providers websiite, where you’ll be prompted to log in and process your payment. You’ll then be directed back to an order confirmation page once payment is complete.

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

We are unique in that we operate as both a print-on-demand company and have stock at our U.S.-based location in Phoenix, Arizona. As a result, our policies vary depending on whether items are made-to-order or ready-to-ship, as well as the customer’s location. For complete details, please refer to our full returns and exchanges page here.

To get started with a return or exchange, please contact us at our email, store@geektropical.com.

Yes. Our apparel is featured in museums and game stores across the United States, including the Smithsonian National Museum of Natural History. Wholesale quotes can be discussed in detail through email aloha@geektropical.com or call/text at +1 (480) 255 6372 (M-F 9am-5pm Arizona Time).

Yes, we do! Our e-gift cards are delivered electronically via email, each with a unique reference number. They're the perfect choice if you're unsure what to get for that special geek in your life.

Order our e-gift cards here.

Please contact us at our email, store@geektropical.com, or call/text us at 1-480-255-6372 M-F 9am-5pm Arizona Time.